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Restaurant Ordering Cloud Service
Direct Support & Inquiries

We're here to help your kitchen run at its best.

Have questions about Restaurant Ordering Cloud Service (ROCS)? Looking for a tailored demo, hardware setup guidance, or technical assistance? Send our team a message.

Send Us a Message

Fill out the details below and we'll get back to you promptly, typically within 1 business day.

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Contact Channels

Sales & New Tenants
sales@getrocs.com

Demos, pricing tiers, and custom fleet quotes.

Customer & Technical Support
support@getrocs.com

Hardware setup, printer configuration, and ticket diagnostics.

Support Hours
Monday – Friday: 8:00 AM – 8:00 PM PST

24/7 priority emergency escalation for active restaurant lunch and dinner shifts.

Headquarters & Commercial Service
Washington State, USA

Deploying locally across the Pacific Northwest and onboarding restaurants across North America.

Self-Service Knowledge Base

Looking for immediate hardware or menu answers?

Review our technical documentation, network topology blueprints, and restaurant transition guides for instant answers.

System DocsOnboarding Guides